Credit Union of Texas Event Center - Allen, TX | Tickets, 2024 Event Schedule, Seating Chart (2024)

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What are the box office phone numbers?

Venue Box Office: 972-912-1057. Premium Seating, Luxury Suite, Sponsorship, and Group Sales: 972-912-1077.

When is the box office open?

The Credit Union of Texas Event Center Box Office is open on event days only. Box Office opens one hour prior to door time unless otherwise stated.

What payment types are accepted?

Visa, Mastercard, American Express, and Discover

What are the will call rules?

Credit Union of Texas Event Center utilizes digital ticketing for all events. Ticketmaster tickets are accessible via the Ticketmaster app or mobile site. Credit Union of Texas Event Center does not accept will call drop off.

What are the parking options at Credit Union of Texas Event Center?

Free Parking is available in the South Parking Garage located off of Event Center Drive. Parking for patrons with disabilities is located in the South Surface Lot and the South Parking Garage.

Is there accessible seating?

Yes. Credit Union of Texas Event Center is committed to providing every patron with a comfortable and enjoyable experience. Accessible seating locations can vary by event due to event layouts. Accessible seating is available for purchase via Ticketmaster.com, using the accessible filter. For assistance, please contact the Box Office at 972-912-1057.

What are the general rules of Credit Union of Texas Event Center?

Information and restrictions vary by event and may change at any time. Such restrictions are at the direction of the event producers or artist and not Credit Union of Texas Event Center management. Please review all information on the event detail page for the event you are attending. Full venue policies are listed on CUTXEventCenter.com. Clear bags no larger than 14 x 14 x 6 are permitted. Clutch purses up to 8.5 x 5.5 are also permitted. Parenting bags are permitted when accompanying a child 2 years of age or younger. Strollers are NOT permitted inside Credit Union of Texas Event Center. Professional camera equipment and all audio and video recording equipment is strictly prohibited without prior approval. Guests are not permitted to bring in outside food or drinks into the venue.

Are children allowed?

Most events allow guests of all ages. Please check the event detail page for the event you are attending for any specific restrictions. Children sitting in a parent’s or guardian’s lap do not need a ticket if they are under two years of age for most concerts; or under three years of age for sporting events. All guests occupying a seat, regardless of age, must have a ticket for that seat.